Features and Capabilities
Learn how to extend the capabilities of your chatbots
- Adding User Identity Verification
- Agent Handover with Zendesk Chat
- How to show a Zendesk Knowledge Article
- Announcement Feature
- Calendly Integration
- Business Email Checker
- How to create a Data Table?
- Sentiment Analysis
- How to search and show articles from Zendesk?
- How to handle image and file uploads in Zendesk Sunshine Conversations?
- How to handoff conversations to Zendesk Chat (Classic) ?