- What are Chatbot Intents?
- Authoring Chatbot Responses
- How to create a basic Chatbot
- Publishing the Chatbot
- How to copy Chatbot flows across sites
- Chatbot Persistence mode
Conversation Flow Builder
- Assign Parameters in Conversations
- How to use Rules in Conversations
- Capture user input as a parameter
- How to Shuffle Messages ?
- How to read or search data from Data Tables?
- How to jump directly to answers in the conversation flow?
Features and Capabilities
- Adding User Identity Verification
- Agent Handover with Zendesk Chat
- How to show a Zendesk Knowledge Article
- Announcement Feature
- Calendly Integration
- Business Email Checker