Platform
- Added support for File Upload across Chatbots and Guide
- Bug fix - Flow name clearing in the new flow form
- Bug fix - Chatbot fallback flow dropdown was showing all site flows
Chatbots
- [Salesforce] Agents are now able to request attachments during a live chat
- [Salesforce] Added a message to inform user of Agent to Agent transfers
- [Zendesk] Improved to widget swap handover along with an integration with business hours conditional checks
- Support for File Uploads in Conversations
- Chatbot interaction animations are now improved and smoother
- Smoother typing indicator
- Fixed bug where article title font size changing on load
- Improvements to help article previews
Guide
- Removed support for base64 images in the guide content
- Added support for importing guides from Yonyx
Automations
No updates