Guides have the feature of showing the history of user actions taken along with nodes that they have traversed. These are accomplished via the History feature. This feature allow users to view where they are in the Guide as well as revert back to a node in their history.
From the screenshot we can see that user has gone through a series of steps and chosen Google/Google Pixel 4/Display as the option. This transcript can then be used in later actions such as Ticket Creation, Emails and Historical Logging.
Enabling History
- Navigate to Guide App > UI
- Under the Configuration tab you will see the option of Show History.
- Mark this option as Yes.
- Save the configuration and refresh the Guide. You should now be able to see the History icon on top right corner.