At DeepConverse, security of our customers and users of our products is taken very seriously. We welcome reports from security researchers and experts about possible security vulnerabilities with our products.
If you're a security expert or researcher and you believe you've discovered a security-related issue with DeepConverse products we appreciate your help in disclosing the issue to us responsibly.
Reporting Guidelines
- Please submit a bug to us at security@deepconverse.com or through a Support Ticket with a detailed description of the issue and the steps required to reproduce what you have observed.
- Give us a reasonable time to respond to the issue before making any information about it public.
- Not access or modify user information without permission of the account owner.
- Not expose other users to vulnerabilities. All testing should be done on your own user pages, and only between accounts you control.
- Not attempt non-technical attacks such as social engineering, phishing, or physical attacks against our employees, users, or infrastructure.
- Act in good faith not to degrade the performance of our services (including denial of service).